Careers

Job Description

The Multicultural Center of Marin works with diverse immigrant and underserved communities of Marin County in advancing their social, cultural, and economic well-being through self-empowerment programs that encourage participation in the broader civic life of U.S. society.

Status: .5 FTE

Reports to: Indigenous Healing Center Program Director

Start date: August 1, 2021

Position Summary:
The IHC Administrative Assistant is a person with experience and understanding of Indigenous cosmology. The IPC is responsible for supporting the IHC Program Director (IPD) with administrative duties. The position works within the guidelines, policies and mission of the organization and will be accountable and responsible in reporting to the Indigenous Program Director.

Key Responsibilities:

• Provide administrative support to the IHC Program Director and IHC Coordinator
• Take IHC calls and greet visitors and clients
• Schedule appointments, meetings and maintain calendar up to date
• Communications with IHC Advisory members
• Schedule trainings and activities
• Communications with healing practitioners
• Communications with partner organizations
• Secure location and logistics of training and workshop space
• Process mail, invoices and prepare communications and edit emails, letters, and etc.
• Create and maintain filing systems for both electronic and physical documents
• Assure all related documentation is obtained and maintained
• Maintain confidentiality of participants and clients
• Provide translation services when appropriate
• Outreach and community engagement
• Work with MCM staff to onboard new IHC employees
• Communicate and ensure IHC payroll information and documents are submitted on time
• Process IHC donations and send acknowledgements to donors
• Works in collaboration with MCM office manager and other MCM team members
• Perform additional work as assigned by the IPD

Qualifications:

• Is of an Indigenous culture and understands an Indigenous worldview
• Understands Indigenous healing, medicine and spiritual wisdom
• Customer Service oriented – able to work with diverse communities
• Highly organized
• Effective interpersonal, oral and written communications skills
• Ability to work independently and as part of a team
• Prior administrative experience.
• Excellent computer skills, especially typing.
• Attention to detail.
• Multilingual required (English, Spanish, and/or an Indigenous language ex. K’iche’).

Compensation: $24,000 .5 FTE annual. Hourly. Prorated sick and personal time off. 1 week paid holiday vacation (Last week of December-non-accrued).

Location: Marin County, California – United States. This is a flexible position, employees work couple days at home and couple days in the office.

Contact: Pascual Yaxon: pyaxon@multiculturalmarin.org and/or Nhan Pham: npham@multiculturalmarin.org

Job Description

The Multicultural Center of Marin works with diverse immigrant and underserved communities of Marin County in advancing their social, cultural, and economic well-being through self-empowerment programs that encourage participation in the broader civic life of U.S. society.

Status: Full-Time Exempt

Reports to: Indigenous Healing Center Program Director

Start date: August 1, 2021

Position Summary:
The Indigenous Healing Center Project Coordinator is a person with experience and understanding of Indigenous cosmology. The IHC-PC is responsible for supporting the IHC Program Director (IHC-PD) and in coordinating Indigenous Healing Center’s programs and services. The position works within the guidelines, policies and mission of the organization and will be accountable and responsible in reporting to the Indigenous Healing Center Program Director.

Key Responsibilities:

• Overall coordination of IHC program activities and services, data tracking, and maintain the Indigenous Healing Center calendar
• With the IHC-PD, development and oversight of the IHC calendar of programs and services, scheduling of program activities and services, client referral protocol and with the IHC and MCM team, develop program and resource materials
• Support the IHC Program Director with the design and implementation of the programs, services and calendar
• Support the IHC-PD with the coordination of the quarterly Advisory meetings, maintain relationships and communication with Advisory Council members, as well as scheduling the meetings, developing and distributing the agenda
• Support the IHC-PD with the development and implementation of the training curriculum, and the coordination of the healing practitioner networks. Develop and maintain relationships and communication with healing practitioners, secure location and logistics of trainings, the development and scheduling of training, and distribution of materials. Support the develop, implement and coordinate training and participant certification with university partner.
• Support the IHC-PD with the development, implementation and coordination of the IHC cultural sensitivity training, including communications with institutions and organizations, scheduling of training sessions and workshops and the development of training materials
• Support the IHC-PD with the coordination and logistics of the healing practitioner annual conference, secure location and logistics, participant and presenter registration, outreach and materials.
• Support the IHC-PD with the data tracking, the evaluation of programs and services and reporting. Assure all related documentation is obtained and maintained and provide appropriate documents and information for reports
• Work with IPD, MCM Executive Director, MCM fund development consultant, and IHC team to identify and apply to funding opportunities
• Work with the communications and marketing staff to support the development of the IHC brand, website (or webpage), and program materials
• Work with IHC-PD and team to develop IHC policy, protocol and practice manual
• Maintain confidentiality of participants and clients
• Provide translation services when appropriate
• Outreach and community engagement
• Available to work some weekends and evenings
• Perform additional work as assigned by the IPD

Qualifications:

• Is of an Indigenous culture and understands Indigenous practices (cosmology)
• Experience and/or understands Indigenous healing, medicine and spiritual wisdom
• Project coordination experience – 2 years minimum experience
• Customer Service oriented – able to work with diverse communities
• Highly organized
• Effective interpersonal, oral and written communications skills
• Ability to work independently and as part of a team
• Ability to travel as required
• Multilingual required (English, Spanish, and/or an Indigenous language).

Compensation: $56,000 1 FTE annual salary plus benefits; health, dental and vision coverage, sick and personal days, floating holidays, and 2 weeks paid vacation, plus one week paid holiday vacation (last December-non-accrual)

Location: Marin County, California – United States. This is a flexible position, employees work couple days at home and couple days in the office.

Contact: Pascual Yaxon: pyaxon@multiculturalmarin.org and/or Nhan Pham: npham@multiculturalmarin.org

Mental Health Advocates of Marin (MHAM), under the sponsorship of The Multicultural Center of Marin (MCM), manages the Enterprise Resource Center (ERC) which serves as a communal space for those experiencing mental health and/or substance use challenges to drop in and have a place to build a support system in a safe, culturally competent environment. The Senior Peer Support Specialist (SPSS) will oversee peer support specialist volunteers ensuring proper engagement in a culturally diverse environment. They will be ensuring that the PSS Volunteers are engaging, inspiring, and facilitating meaningful conversations with participants and assisting them to meet their own wellness and recovery goals. Additionally, the SPSS will be able to respond to and assist the PSS Volunteers in responding to critical situations with a high level of engagement and de-escalation skills which support a nonrestrictive environment for individuals experiencing an emergency related to mental health and/or substance use challenges.

QUALIFICATIONS

• Completion or currently participating in Peer Support Specialist training.
• Must be a current or former recipient of mental health services.
• Commitment to your own recovery and willingness to share your own lived experience.
• Organizational skills with a high level of attention to detail.
• Excellent verbal and written communication skills.
• Self-starter. Someone who can organize a project and run with it.
• Ability to maintain confidentiality and adhere to other professional ethics.
• Someone who is honest, open-minded, empathetic, and creative.
• Computer skills including Microsoft Office (Word, Excel, and Outlook).
• Knowledge of the Peer Recovery Model and ability to communicate with participants and staff.
• Knowledge of or familiarity with the Wellness Recovery Action Plan (WRAP).
• Ability to interact with a culturally diverse group of people.
• Deep understanding and ability to articulate the role equity, inclusion, and diversity plays in work and implement the necessary changes to more fully engage underserved communities.
• Must be punctual and reliable.
• Knowledge of harm reduction policy helpful.
• Must be flexible with the ability to fill in at a moment’s notice.
• Must be at least 18 years of age.
• Bilingual a plus.
• Bicultural background/experience preferred.

ESSENTIAL FUNCTIONS

• Oversee peer support specialist volunteers.
• Draw upon your own personal recovery experience with behavioral health as a basis for working with participants as a peer to validate their own lived experience.
• Utilizes a comprehensive resource guide and educates participants about local community support services and resources.
• Support participants in developing strategies to reduce self-stigma and self-harm.
• Engages and communicates with a wide range of participants especially those who are struggling with their own recovery.
• Maintains, cleans and organizes the kitchen area.
• Ensures support groups start on-time.
• Demonstrates the ERC’s mission, purpose, values, and beliefs in everyday language.
• Assists participants in voicing their strengths, interests, and desires through goal and crisis planning and other methods of expressing individual preferences.
• Assists participants regarding all needs including Activities of Daily Living (ADL’s).
• May be asked to facilitate support groups.
• Help ensure that the center remains clean and well organized.
• Duties and responsibilities may be added, deleted, and/or changed at the discretion of the Program Director.

ASSIGNMENTS

The Matt Tasley Program Supervisor Position

The Matt Tasley Program is a structured day program that encourages participants to socialize and develop coping skills to reduce self-stigma and self-harm. This program is for those who have limited options for social activities. The supervisor will ensure inclusion and cultural humility to all participants. Activities offered will enhance their recovery experience including but not limited to art, gardening, nature walks, games, and possibly facilitating support groups as needed. This candidate needs to be flexible and willing to fill in for another position at a moment’s notice. The supervisor will also keep track of the volunteers’ hours. It will be 3 days a week from 10-2:15. The pay is $18.25 an hour.

Warmline Supervisor

The Warmline is an emotional support phone line for consumers. The Supervisor oversees the day-to-day operations of the Warmline, ensuring that both the callers and volunteer peer support specialists have a constructive, consistent, and high-quality experience conducive to mental health recovery working on the ERC Warmline. We are looking for someone with a combination of peer support skills, supervisory or training experience, and an understanding of the profound importance of peer-to-peer connection for emotional wellness. The Warmline Supervisor needs to be enthusiastic about peer-run mental health services and want to make a broader impact on services through supervising the Warmline. The Supervisor will also be responsible for keeping track of all calls. This candidate needs to be flexible and willing to fill in at a moment’s notice. This is a part-time, 10 hour a week position that pays $18.25 an hour.

Weekday Floor Supervisor

The Weekday Floor Supervisor oversees the peer support specialist volunteers to ensure proper coverage of the floor at the ERC. The weekday floor supervisor will make sure that the peer support specialist volunteers will engage, inspire, and facilitate meaningful conversations with participants to meet their own recovery and wellness needs. They will keep track of the volunteer’s hours. This is a part-time position or full-time position depending on experience.

Weekend Floor Supervisor

The Weekend Floor Supervisor will do what is expected of the Weekday Floor Supervisors position but on the weekends. The ERC is open from 10-4:00 p.m. This is a part-time position that pays $18.25 an hour.

Interested candidates should submit a resume to: Lauren R. Lupia

llupia@mhamarin.org