Careers

Position Summary

Mental Health Advocates of Marin (MHAM), under the fiscal sponsorship of The Multicultural Center of Marin (MCM), funded by the Mental Health Services Act of the County of Marin, and Behavioral Health and Recovery Services manages the Enterprise Resource Center (ERC). The ERC serves as a communal space for those experiencing mental health and/or substance use challenges to drop in and have a place to build a support system in a safe, culturally competent environment. The Senior Peer Support Specialist (SPSS) floor position will oversee peer support specialist volunteers ensuring proper engagement in a culturally diverse environment. They will be assured that the PSS volunteers are engaging, inspiring, facilitating meaningful conversations with participants, and assisting them to meet their own wellness and recovery goals. Additionally, the SPSS floor person will assist the PSS Volunteers in responding to situations with a high level of engagement and de-escalation skills

Qualifications

• Completion or currently participating in a Peer Support Specialist training or degree in psychology.
• Must be a current or former recipient of mental health services.
• Commitment to your own recovery and willingness to share your own experience.
• Organizational skills with a high level of attention to detail.
• Excellent verbal and written communication skills.
• Self-starter. Someone who can organize a project and run with it.
• Ability to maintain confidentiality.
• Someone who is honest, open-minded, empathetic, and creative.
• Computer skills including Microsoft Office (Word, Excel, and Outlook).
• Knowledge of the Peer Recovery Model and ability to communicate with participants and staff.
• Knowledge of and familiarity with the Wellness Recovery Action Plan (WRAP).
• Ability to interact with a culturally diverse group of people.
• Deep understanding and ability to articulate the role equity, inclusion, and diversity plays in work and implement the necessary changes.
• Must be punctual and reliable.
• Knowledge of harm reduction policy is required.
• Must be flexible with the ability to fill in at a moment’s notice.
• Draws participants into activities. An example would be initiating board games.
• Must be at least 18 years of age.
• Bilingual is a plus.
• Bicultural background/experience preferred.

Essential Functions

• Oversees peer support, specialist volunteers.
• Draw upon your own personal recovery experience with behavioral health as a basis for engagement with participants as a peer and validate participants’ own lived experiences.
• Utilizes a comprehensive resource guide and educates participants about local community support services and resources.
• Support participants in developing strategies to reduce self-stigma and self-harm.
• Engages and communicates with a wide range of participants, especially those who are struggling with their own recovery.
• Maintains; cleans and organizes the kitchen area.
• Ensures support groups start on time.
• Demonstrates the ERC’s mission, purpose, values, and beliefs in everyday language.
• Engaging with participants and sharing their lived experiences validates their own lived experiences.
• Assists participants in voicing their strengths, interests, and goals through goal crisis planning and other methods of expressing individual preferences.
• May be asked to facilitate support groups.
• Help ensure that the center remains clean, sanitized, and well organized.
• Duties and responsibilities may be added, deleted, or changed at the discretion of the Program Director.

Senior Peer Support Specialist, Floor Position

The Weekday Floor Supervisor oversees the peer support specialist volunteers to ensure proper coverage of the floor at the ERC. The weekday floor supervisor will make sure that the Peer Support Specialist Volunteers will engage, inspire, and facilitate meaningful conversations with participants to meet their own recovery and wellness needs and those of the participants. They will keep track of the volunteer’s hours and report to the Program Director.

This is a part-time position, 20 hours a week that pays $18.25 an hour.

Interested candidates should submit a resume to Lauren R. Lupia at llupia@mhamarin.org

Position Summary

Peer Support Specialist Volunteers (PSS Volunteers) will engage, inspire, and facilitate meaningful conversations with participants that assist the person to explore, create, and meet their own recovery goals. PSS Volunteers provide consultation to reinforce the Enterprise Resource Center’s Recovery Culture in which each member’s point of view and preferences are recognized, understood, respected, and integrated into services and wellness recovery programming. Additionally, Although we are not a crisis center, PSS Volunteers respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health or substance use challenge. The PSS volunteers will work at the Enterprise Resource Center volunteering for 3 hours shifts in which they will receive a stipend to cover transportation and supplies. Multiple shifts may be available.

Required Qualifications

• Successful completion of Peer Support Training or or currently enrolled in Peer Specialist Training and completed within one (1) year.
• Must have lived experience as a beneficiary of the Behavioral Health system of care
• Must be at least 18 years of age

Preferred Qualifications

• Bilingual a plus
• Bicultural background/experience preferred

Essential Functions

• Demonstrates the ERC’s mission, purpose, values, and beliefs in everyday language and contact with participants and coworkers.
• Draws upon own personal recovery experience with mental health/substance use challenges as a basis for engagement with participants as a peer specialist, and to validate participants’ own lived experiences
• Assists participants with voicing their strengths, interests and goals through recovery plans, crisis plans and other methods of expressing individual preferences.
• Utilizes a comprehensive resource guide and educates participants about local community supports and resources
• Supports participants in developing strategies to reduce self-stigma
• Engages and communicates with a wide range of participants especially those who are struggling to be active in their own recovery
• Assists participants in all needs including Activities of Daily Living (ADLs)
• May be asked to facilitate support groups.
• Help ensure that the center remains clean and well organized.
• Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Skills

• Knowledge of recovery-focused, strengths-based work in mental health/substance use recovery
• Willing to understand each participant’s unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the participant regain a sense of control
• Strong understanding of recovery and resilience, the value of partnerships with participants and participant choice, and the balance between protection from harm and personal dignity
• Strong knowledge of relevant community resources and methods for accessing them
• Strong communication skills

PEER SUPPORT SPECIALIST WARMLINE VOLUNTEER

Position Summary

Peer Support Specialist Warmline Volunteer (PSS Warmline Volunteer) will engage, inspire, and facilitate meaningful conversations with callers that assist the person to explore, create, and meeting their own recovery goals. PSS Warmline Volunteers provide consultation to reinforce the Enterprise Resource Center’s Recovery Culture in which each member’s point of view and preferences are recognized, understood, respected and integrated into services and wellness recovery. Additionally, although we are not a crisis center, PSS Warmline Volunteers respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to mental health or substance use challenges.

Required Qualifications

• Successful completion of Peer Support Training or currently enrolled in Peer Specialist Training and completed within one (1) year.
• Must have lived experience as a beneficiary of the Behavioral Health system of care.
• Must be at least 18 years of age.

Preferred Qualifications

• Bilingual a plus
• Bicultural background/experience preferred

Essential Functions

• Demonstrates the ERC’s mission, purpose, values, and beliefs in everyday language and contact with participants and coworkers.
• Draws upon own personal recovery experience with mental health/substance use challenges as a basis for engagement with callers as a peer specialist warmline volunteer, and to validate  participants’ own lived experience.
• Assists callers with voicing their strengths, interests, and goals through recovery plans, crisis plans, and other methods of expressing individual preferences.
• Utilizes a comprehensive resource guide and educates participants about local community supports and resources.
• Supports participants in developing strategies to reduce self-stigma.
• Engages and communicates with a wide range of callers especially those who are struggling to be active in their own recovery.
• Assists callers in all needs including Activities of Daily Living (ADLs)

Skills

• Knowledge of recovery-focused, strengths-based work in mental health/substance use recovery.
• Willing to understand each participant’s unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response to help the caller regain a sense of control.
• Strong understanding of recovery and resilience, the value of partnerships with callers, and the balance between protection from harm and personal dignity.
• Strong knowledge of relevant community resources and methods for accessing them.
• Strong communication skills.