Careers

Office Manager

Full-Time Position
San Rafael, California

Job Description

Office Manager

The Multicultural Center of Marin, an established and growing grassroots community
empowerment organization in San Rafael, CA, seeks a reliable and well-organized Office Manager. The Multicultural Center of Marin works with immigrants and low-income families of Marin County to advance their social, cultural and economic well-being through self- empowerment programs that encourage participation in the broader civic life of US society.

Our programs promote leadership, economic development, and social, restorative and environmental justice.

Reporting to the Director of Organizational Development, the Office Manager will be
responsible for the seamless operation of office systems, including electronic and paper records, IT systems, and daily communications.

Responsibilities
Organize office operations and procedures
• Implement and maintain a new Customer Relationship Management database to track and communicate with donors, grantors, volunteers, program participants and
community members (for example Salsa)
• Organize and maintain shared computer files
• Organize and maintain paper files
• Coordinate Executive Director’s calendar, staff schedules, and meetings
• Maintain and troubleshoot IT system, including train staff in using their accounts, ensure proper functioning, and liaise with the IT Consultant

Human Resources
• Assist with on-boarding new staff
• Maintain staff records
• Prepare payroll
• Assist with coordinating volunteers
• Assist with creating and maintaining personnel policies and procedures Communications
• Develop and maintain internal and external communication systems
• Prepare written communications such as emails and thank you letters
• Assist with handling Executive Director’s emails and phone messages
• Answer the office phone and greet visitors
• Translate writing documents (English/Spanish)

Qualifications
• At least two years of experience as an administrative assistant or other office
management role
• Proficiency in Microsoft Office suite
• Experience creating and/or maintaining systems such as databases, spreadsheets, and digital and paper filing systems.
• Ability to troubleshoot minor IT issues
• Interest and ability to become expert in applications such as WordPress, MailChimp,
and a Customer Relationship Management database
• Excellent written and verbal communication skills
• Strong time management and attention to detail
• Commitment to social equity
• Fluent in written and spoken English and Spanish

This is a full-time position. $45,000-50,000 annually depending on experience. Medical and dental benefits included.

Interested applicants should apply at
https://multicultural-center-of-marin.breezy.hr/
Applications will be accepted on an ongoing basis until position is filled.

Case Manager/Recovery Coach

Part Time developing into Full-Time Position
San Rafael, California

Job Description

Case Manager/Recovery Coach

The Multicultural Center of Marin, an established and growing grassroots community
empowerment organization in San Rafael, CA, seeks a Case Manager/Recovery Coach. The Multicultural Center of Marin works with immigrants and low-income families of Marin County to advance their social, cultural and economic well-being through self-empowerment programs that encourage participation in the broader civic life of US society. Our programs promote leadership, economic development, and social, restorative and environmental justice.

Reporting to the Director of Organizational Development, the Case Managers/Recovery Coaches will be responsible for assisting Marin residents who have a history of low-level offenses to access to needed resources to achieve recovery from their substance use disorder and other issues.

Responsibilities
• Assist clients referred to them by the justice system, primarily Spanish speaking and/or young adults
• Conduct comprehensive assessment and periodic re-assessment of individual needs
• Develop and periodically revise client plans, including service activities
• Assist client in accessing services through communication, coordination, referral and
related activities
• Provide “warm hand-offs” to needed substance use, mental health, physical health and other care
• Address barriers to receiving care including transportation, coordination of care, etc.
• Monitor services accessed to ensure clients receive the needed services
• Monitor client progress
• Advocate for client with community agencies and other services as needed
• Work in collaboration with the justice system
• Maintain client records and other required data

Qualifications
• At least two years experience working with individuals with substance use disorders
• At least one year experience providing case management for individuals
• Believes that clients have a right to be respected, participate in determining their care and services, and manage their own health
• Ability to develop a rapport with clients
• Flexibility to work for the Multicultural Center of Marin while working within a Marin
County Behavioral Health and Recovery Services team
• Training in substance use services or other applicable areas (preferred)
• Experience working with young adults (18-25 years old) (preferred)
• Bilingual English and Spanish (preferred)

This position will start as 20 hours/week at $30-35/hour with no benefits. Within a couple of months it will become full-time at $62,000-$66,000 annually with medical and dental benefits included.

Interested applicants should submit resume and cover letter to:
Kristen Gardner kgardner@multiculturalmarin.org

30 N San Pedro Rd #250, San Rafael CA 94903

Position open until filled.